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From241US$ /night
Check-in
22Dec2025Select date
Check-out
23Dec2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

Overview & Features

Prolongacion 5Ta. Avenida, Mz 20, Lote 006, Playa del Carmen, Mexico, 77710
-
Near the beach
Great
8.2
7.7
/10

Amenities

Princess Family Club Riviera offers an inclusive experience with direct beach access and a water park for children. Guests have access to seven à la carte restaurants and multiple buffet options, including the Pirate Buffet, specifically designed for kids. The hotel provides four swimming pools, including children's pools, and access to sports facilities like six tennis courts and a fully-equipped gym.

Rooms

The hotel features 144 spacious family rooms, accommodating up to five guests comfortably. Options include Family Club Deluxe Junior Suites with a hot tub and Swimout Junior Suites providing direct pool access. Rooms are equipped with amenities including a beach bag, children's gifts, special bathroom items for kids, and iPod docking stations.

Location

Situated close to Playa del Carmen, Princess Family Club provides convenient access to the region's popular attractions. Guests can enjoy the natural beauty of the area, including majestic beaches and jungles, while being minutes away from the lively city center. The hotel is also a short distance from highlights such as Tulum and Xcaret Park.

Children's Activities

The hotel offers a dedicated Kids Club where children aged 4 to 12 can engage in various activities throughout the day. Families can participate in themed shows each evening, along with mini disco events and treasure hunts. A unique water park and multi-purpose game areas ensure continuous fun and entertainment for children.

Dining Options

Princess Family Club Riviera boasts a diverse dining experience, with seven à la carte options and two international buffets. Families can enjoy themed dinners that rotate throughout the week at the buffets. The exclusive Family Club ice cream parlour offers a sweet treat for guests, rounding out a culinary adventure.

Highlights

Location: Close to Playa del Carmen and Tulum

Rooms: 144 spacious family rooms

Dining: 7 à la carte restaurants

Children's Activities: Dedicated Kids Club and water park

Amenities: 6 tennis courts and pools for kids

Entertainment: Various themed evening shows

“This hotel stands out with its dedication to family vacations, especially because it understands how to keep kids entertained. The dedicated Family Club ice cream parlour and pirate-themed buffet are clear winners, plus there's access to a water park that appeals to both kids and teens. I think this property could be a solid choice for those prioritizing comprehensive, child-focused amenities.”
Hotel logo
Edward HayesEditor-in-Chief at Beachresort
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Pick the Room Type That Suits You

Choose from spacious beach suites, family rooms, or cosy couples’ retreats with perks like breakfast and free cancellation
Family Club Room Pool Access
2 persons
55 m² 
3 Single beds
Shower
Coffee machine
Family Club Room
2 persons
55 m² 
3 Single beds
Shower
Coffee machine
Family Club Pool Access
2 persons
55 m² 
1 King-size bed
Shower
Coffee machine

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Facilities

Enjoy comfortable stays and unforgettable experiences at our beach resorts

General

  • Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • No pets allowed
  • 24-hour security
  • Luggage storage
  • Lift
  • ATM/Cash machine
  • Barber shop
  • Fire extinguishers

Sports & Fitness

  • Fitness centre
  • Water sports
  • Tennis court
  • Billiard tables
  • Darts
  • Table tennis

Guest Parking

  • Dryer

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area

Business

  • Meeting/ Banquet facilities

Children

  • Cots
  • Babysitting/Child services
  • Baby pushchair
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Night club
  • Entertainment
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Massage

Room features

  • Air conditioning
  • Mini-bar
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Dryer

Media

  • AM/FM alarm clock
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Dining Onsite

Princess Family Club Riviera presents a delightful dining experience with an array of options that cater to both young and adult palates. From a vibrant buffet brimming with international flavors to lively bars where activities abound, each setting promises a taste of joy and togetherness.
Princess Family Club Riviera Playa del Carmen Restaurant photo

Exclusive Buffet

International
Ambiance
Bright and inviting space perfect for families, where joy fills the air with every meal.
Key Offerings
A wide selection of international dishes prepared fresh daily, allowing families to explore diverse cuisines together during breakfast, lunch, and dinner.
Reservation
Not needed
Open for Breakfast, Lunch, Dinner

Family Club's Pirate Buffet

Casual Family Dining
Ambiance
A whimsical dining experience that evokes adventure, with playful decor that captures the essence of a pirate-themed feast.
Key Offerings
Dishes crafted by a dedicated chef with an array of fun and flavorful choices, making mealtime a delightful adventure for children and adults alike.
Reservation
Not needed
Hours vary

Fantasy Bar

Bar and Snacks
Ambiance
Lively atmosphere filled with fun, where guests can enjoy colorful cocktails and participate in engaging daily activities.
Key Offerings
A selection of snacks and beverages accompanied by daily entertainment and games, perfect for families to unwind and enjoy some playful competition.
Reservation
Not needed
Hours vary

Sunset Lobby Bar

Bar
Ambiance
Cozy lobby setting with an inviting warmth, ideal for pre-dinner drinks or a relaxing evening wind down.
Key Offerings
An excellent selection of cocktails and premium drinks tailored for an evening of relaxation and connection after a day of activities.
Reservation
Not needed
Hours vary

Location & Nearby Attractions

Prolongacion 5Ta. Avenida, Mz 20, Lote 006, Playa del Carmen, Mexico, 77710
Map view
Prolongacion 5Ta. Avenida, Mz 20, Lote 006, Playa del Carmen, Mexico, 77710
Nearby
Punta Bete
1.2 km
Restaurants
Koh Thai
1.5 km
Predio El Limonar fraccion 2
Explore Playa del Carmen
Local Highlights
Top Attractions
Activities
Dining
Entertainment
Punta Bete
10 minutes' walk
Pristine shores and clear waters make Punta Bete a perfect beach retreat, ideal for swimming and sunbathing.
Playa
18 minutes' walk
A vibrant beach area with lively energy, perfect for sunbathing and enjoying beachside activities and dining.
El Camaleon Golf Course
20 minutes' walk
A championship golf course with stunning coastal views, offering a unique golfing experience in a beautiful setting.
Water Sports at Playa
18 minutes' walk
Enjoy exciting water sports like paddle boarding and snorkeling, accessible with rentals available nearby.
Relaxation at Cenote Misterio Maya
10-minute drive
A serene cenote offering swimming and relaxation moments in crystal-clear waters surrounded by lush nature.
Koh Thai
18 minutes' walk
Authentic Thai cuisine featuring signature dishes in a cozy yet upscale atmosphere. Reservations recommended.
La 5ta Hacienda
55 minutes' walk
A charming local dining spot that serves traditional Mexican fare with a vibrant ambiance and friendly service.
28 de Julio Square
40 minutes' walk
A lively square often featuring local festivities, music, and cultural performances ideal for families and friends.
Xavage Park by Xcaret
10-minute drive
Adventure park with thrilling attractions like zip-lining and rafting, great for thrill-seekers of all ages.
Getting around beach destinations
City Centre
Playa del Carmen10 min  ·  6.5 km
Airports
Playa Del Carmen, Quintana Roo (PCM)17 min  ·  11.0 km
Cancun International Airport (CUN)78 min  ·  51.7 km
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel Princess Family Club Riviera provides visitors with a free full breakfast. 
Pets
Pets are not allowed.
Languages
Spanish
Number of rooms:
144
Former name
Family Club at Grand Riviera Princess
Questions of the users
About Princess Family Club Riviera
Is it possible to have a balcony room with direct access to a pool for easy swimming?
10 November 2024
For direct access to a pool from your room, it's recommended to select the Family Club Room Swimout.
Can I book just one room for my family of five, including my five children?
15 December 2024
Each room accommodates a maximum of five guests, so at least two rooms will be needed for your family.
Will I have access to all the restaurants in the entire Princess complex while staying at the Family Club?
20 January 2025
Yes, guests at the Family Club can enjoy dining at all 12 restaurants throughout the Princess complex.
Are all alcoholic beverages, including soda and water, included in the all-inclusive package?
5 February 2025
Yes, the all-inclusive package includes local and international drinks, including soda and water.
What distinguishes the Family Club from the Family Club Room Pool Access option listed elsewhere?
25 March 2025
The Family Club is an exclusive area for families offering access to the Grand Riviera Princess with dedicated amenities.
How should I arrange transportation from the airport to the resort?
30 April 2025
It is suggested to book a transfer with Best Day Travel for convenient transportation from the airport.
Are there any services provided for airport transfers to Cancun airport?
22 May 2025
No airport transfers are provided; guests are advised to arrange them through external services like Best Day Travel.
Will my booking grant me access to all amenities at both the Grand Sunset and Grand Riviera resorts?
12 June 2025
Yes, a stay includes access to all amenities at both Grand Sunset and Grand Riviera, except for certain exclusive areas.
Can adjoining rooms be arranged upon request?
18 July 2025
Requests for adjoining rooms are welcomed and accommodated based on availability.
Does the Family Club provide options for plant-based and vegan diets?
3 August 2025
Yes, there are plant-based and vegan food options available in the dining areas.
Is a warm welcome included upon arrival, such as a cocktail or fruit platter?
15 September 2025
Indeed, a welcome cocktail and a fruit platter are part of the benefits for guests who book with MyPrincess.
Is there beach access directly from the hotel?
28 October 2025
Yes, the hotel offers direct access to the beach for its guests.

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